Shipping & Delivery

At Parkin & Gerrish, we ensure every jewel arrives beautifully packaged and completely stress-free. All parcels are discreet, fully insured, and finished with our signature pink & green gift box and ribbon wrapping.

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UK SHIPPING

• Free on all orders

• Sent via Royal Mail Special Delivery before 1pm or DHL Express

• Fully tracked & signed for

• Next day delivery available

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INTERNATIONAL SHIPPING

All international orders are shipped with DHL Express Worldwide.

• Free DHL Express shipping on orders over £250

• £40 shipping fee on orders under £250

• Fully insured, tracked, and signed for on delivery

• Usual delivery time: 1–3 working days

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DUTIES & TAXES – Zonos & DDP

We partner with Zonos to make international delivery seamless.

• All orders ship DDP (Delivered Duty Paid)

• Duties and taxes are calculated and included at checkout

• Your parcel arrives prepaid, with no surprise customs bills

What DDP means:
Delivered Duty Paid = we handle all import duties and taxes upfront, so your order arrives cleared through customs with nothing extra to pay.

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SPECIAL IMPORT POLICY – USA CUSTOMERS

We are delighted to offer a special service for our American clients:

• The full 10% US import duty is automatically included at checkout

• Parkin & Gerrish pays this directly to US customs on your behalf

• This means your parcel arrives with no surprise duty bills on delivery

• If any duty is charged in error, simply send us the invoice and we will reimburse you immediately

✨ Antique pieces (over 100 years old) remain exempt from US duty but not the 10% import duty sadly.

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FREE DHL EXPRESS + GIFTING

• Free DHL Express shipping, gift box & gift wrapping on all orders over £250

• All packaging is recyclable, sustainable, and hand-finished with care

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NOTES FOR INTERNATIONAL CLIENTS

• EU Customers: Import VAT applies post-Brexit; rates vary by country

• Australian Customers: GST and duty are charged on all imports

• US Customers: Orders over $2,500 may require extra customs clearance info

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PLEASE NOTE

• Orders cannot be redirected once dispatched

• All parcels are fully insured

• A signature is required on delivery

• Any resizing can take a week, please get in touch if needed sooner.